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Terms & Condition The sale of products and services offered by the Total Ergonomics website are regulated by the Terms and Conditions listed below. When making a purchase or activating an account with us, you are acknowledging that you have read the Terms and Conditions and that you agree to follow them. Since Total Ergonomics reserves the right to modify or change the Terms and Conditions at any time without notice to you, please read them carefully every time you visit the website. Restriction on use of Materials This website is owned and operated by Total Ergonomics. No material from this site may be copied, reproduced, uploaded, transmitted, republished, or distributed in any way, except that you may download the materials for your personal, noncommercial use only, provided you follow all copyright and other proprietary notices. The use of any such material on any other web site is prohibited. You may not modify the material in any way, without the prior written consent of the copyright owner. Proprietary Rights All content included on this site including text, graphics, logos, images, and photographs, is the property of Total Ergonomics or by third parties who have authorized us, and protected by U.S. and international copyright laws. All content on this website, including, but not limited to, any advice that may be given to you over this website, is at your own risk. Total Ergonomics disclaims, and you hereby waive, any and all warranties and liabilities of Total Ergonomics Web Site Content Total Ergonomics does not guarantee that the information contained on this website will not contain errors. Any errors may relate to price or to product description or availability. Total Ergonomics reserves the right to cancel any orders containing any errors, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card is charged for the purchase the order is canceled, Total Ergonomics will credit your credit card immediately. We provide links to web sites related to ergonomics as a resource for our customers. In spite of this, we cannot be responsible for the content of any sites that may be linked from our web site. These web site are operated independently from Total Ergonomics. Any link to other websites does not mean that Total Ergonomics endorses or accepts any responsibility for the content or use of such other websites. Shipping Policy Total Ergonomics will do everything they can to meet its customers' requirements. With that said, Total Ergonomics cannot be responsible for shipping delays, regardless of their cause. All items are shipped FREE of charge (except for chairs and large furniture items), directly to your location in the US (excluding Alaska and Hawaii) usually by UPS or FedEx. Large furniture items or heavy shipments will all be sent via an LTL (Less than Truck Load) carrier. Due to carrier restrictions, we cannot deliver to PO boxes, APO, or FPO addresses. Since our partners ship from various manufacturing facilities around the US, orders that include multiple products may arrive at different times. Ownership of the merchandise ordered on the website is transferred to the buyer when the freight carrier accepts the product. Total Ergonomics is not responsible for any damage incurred during shipping. You must file all claims for damage that occurred during transit with the freight carrier involved. We will be happy to assist you in any way if any damage occurs. Warranty Information All of the products offered on our website carry the manufacturer's full warranty, which vary by product and manufacturer. If you have a warranty claim with one of our partners, we will assist you in resolving it. The manufacturer has the final say on their warranty programs. Total Ergonomics reserves the right at any time after receipt of customer's order to decline it for any reason, which is beyond the reasonable control of Total Ergonomics. Customer agrees to waive any damages incurred upon Total Ergonomics cancellation of all or any portion of any order. Total Ergonomics may request additional information before accepting any order. Returns and Cancellations Total Ergonomics cannot change or cancel an order once it’s being processed for delivery until the customer receives the product(s). Orders may not be cancelled without the consent of Total Ergonomics, and cancellations or changes will not be accepted if manufacturing of the order has begun, or if the product(s) has been shipped in compliance with customers' original order. Claims for returning of merchandise are subject to manufacturers' individual policies, and may be subject to a restocking fee up to 20% of the cost of the product(s). Total Ergonomics will assist in claims but the manufacturer has the final decision. Customer must examine all product(s) bought from the site for any damage at time of receipt. If any item is damaged or missing, customer must contact Total Ergonomics within five (5) working days. Total Ergonomics will not consider any claim for damaged or missing items after five (5) working days from date of delivery. All items must be in "new" condition, in the original packaging, and with all warranty cards, manuals, and accessories, and be returned within 30 days of receipt. Product(s) must be returned with shipping pre-paid. If the returned item(s) do not meet these requirements, request for replacement or refund will not be approved, and the customer will be responsible for retrieving returned item(s) at their expense. Jurisdiction and Venue Customer agrees that any legal action brought against Total Ergonomics shall be governed by the laws of the State of California. Customer agrees that the sole jurisdiction and venue for any litigation arising from the use of, or orders made on, the site will be held at an appropriate federal or state court located in Orange County, California. If any stipulations contained in these Terms and Conditions is or becomes unenforceable or illegal, in whole or in part, such unenforceability or illegality shall not affect the remaining stipulations of this Agreement. » back to top |
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